Returns & Exchanges
At MG Naturals, we want you to love your organic glow, which is why we offer a 30-day satisfaction guarantee on all our chemical-free beauty products. If a shade isn't quite right or a formula doesn't suit your skin, we are here to help with a seamless return or exchange process.
Initiate Your Request
Email our support team within 30 days of receiving your order with your order number and the specific items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original eco-friendly packaging to ensure they are protected during transit back to our facility.
Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized postal service location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing